Boost Mobile rating is based upon following reviews
Boost Mobile Service Outage
By: Alex D.
2.0/5.0
2023-04-01 06:04:41
Help! I am going through constant service outages. I tried to contact Boost Mobile customer service at 1-833-502-6678 and explained my issue. They are putting the blame on my phone which is new and working fine. I don't have any issues when using WiFi therefore my cell phone is not the culprit. I am now considering moving to T-Mobile but i was told that Boost Mobile is using T-Mobile's network so nothing will change. I am confused now.
Boostmobile has become a nightmare
By: Lory R.
2.0/5.0
2023-04-01 06:04:55
It is hard to build goodwill but is easier to lose. That is the case with Boostmobile. I have been with them for 5 years or more and i was pretty happy until they launched the 5G. Soon after, my cell started to drop signals, it was offline most of the time, essentially becoming useless. I thought its due to the 5G move so i decided to upgrade to 5G plan of Boost Mobile.
With pay a little more, 5G worked for me for a while before the same problem started to appear again. my phone again started to drop the signals and the problem kept getting worse to such an extent that I had to switch to AT&T.
I am not a fan of AT&T but at least i am now online all the time.
I think Dish Network is the one to blame here because Boost Mobile was fine before the acquisition. They probably dont have competent staff to manage, in other words, they bit more than they can chew.